.lso-grievance-wrap{max-width:1120px;margin:0 auto}.lso-gf-intro{display:grid;grid-template-columns:1.2fr .8fr;gap:22px;align-items:stretch;margin-bottom:24px}.lso-gf-box{background:#fff;border:1px solid #dfe7f3;border-radius:18px;padding:26px;box-shadow:0 8px 24px rgba(10,45,85,.06)}.lso-gf-box h2{margin:0 0 10px;color:#062b5f;font-size:24px;line-height:1.25}.lso-gf-box p{margin:0;color:#40536b;line-height:1.7}.lso-gf-help{background:linear-gradient(135deg,#062b5f,#0b4b92);color:#fff;border-radius:18px;padding:26px}.lso-gf-help h3{margin:0 0 10px;font-size:21px}.lso-gf-help p{margin:0;color:#eef6ff;line-height:1.7}.lso-gf-tabs{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:0 0 22px}.lso-gf-tab{border:1px solid #d8e4f2;background:#fff;border-radius:16px;padding:18px;text-align:left;cursor:pointer;box-shadow:0 6px 18px rgba(10,45,85,.05);transition:.2s}.lso-gf-tab strong{display:block;color:#062b5f;font-size:18px;margin-bottom:6px}.lso-gf-tab span{display:block;color:#53677f;font-size:14px;line-height:1.5}.lso-gf-tab.active{background:#062b5f;border-color:#062b5f}.lso-gf-tab.active strong,.lso-gf-tab.active span{color:#fff}.lso-gf-panel{display:none}.lso-gf-panel.active{display:block}.lso-gf-form-card{background:#fff;border:1px solid #dfe7f3;border-radius:18px;padding:26px;box-shadow:0 8px 24px rgba(10,45,85,.06)}.lso-gf-form-head{display:flex;justify-content:space-between;gap:15px;align-items:flex-start;margin-bottom:18px;border-bottom:1px solid #edf2f8;padding-bottom:16px}.lso-gf-form-head h2{margin:0;color:#062b5f;font-size:24px}.lso-gf-form-head p{margin:6px 0 0;color:#53677f;line-height:1.6}.lso-gf-badge{background:#eef5ff;color:#062b5f;border-radius:30px;padding:8px 13px;font-size:13px;white-space:nowrap}.lso-gf-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}.lso-gf-grid .full{grid-column:1/-1}.lso-form input,.lso-form select,.lso-form textarea{width:100%;border:1px solid #d7e2ef;border-radius:12px;padding:13px 14px;font-size:15px;background:#fff;color:#1c2d3f;outline:none}.lso-form textarea{min-height:120px;resize:vertical}.lso-form input:focus,.lso-form select:focus,.lso-form textarea:focus{border-color:#0b4b92;box-shadow:0 0 0 3px rgba(11,75,146,.08)}.lso-gf-captcha{display:grid;grid-template-columns:1fr 1fr;gap:14px;align-items:center;background:#f7fbff;border:1px solid #dce9f8;border-radius:14px;padding:6px}.lso-gf-captcha label{font-weight:600;color:#062b5f}.lso-gf-note{font-size:13px;color:#61748d;line-height:1.6;margin-top:10px}.lso-gf-actions{display:flex;gap:12px;align-items:center;margin-top:16px}.lso-gf-actions .btn{border:0}.lso-track-result{margin-top:18px}.lso-gf-mini{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-top:18px}.lso-gf-mini div{background:#f7fbff;border:1px solid #dce9f8;border-radius:14px;padding:14px;color:#40536b;font-size:14px}.lso-gf-mini strong{display:block;color:#062b5f;margin-bottom:4px}.lso-gf-file-note{font-size:13px;color:#61748d;margin-top:6px}.lso-gf-track-card{max-width:650px;margin:auto}.lso-gf-track-card .lso-gf-grid{grid-template-columns:1fr}.lso-gf-track-card input{font-size:16px}.lso-gf-track-card .btn{width:100%;justify-content:center}.lso-gf-hide{display:none!important}@media(max-width:850px){.lso-gf-intro,.lso-gf-tabs,.lso-gf-grid,.lso-gf-captcha,.lso-gf-mini{grid-template-columns:1fr}.lso-gf-form-head{display:block}.lso-gf-badge{display:inline-block;margin-top:12px}.lso-gf-box,.lso-gf-help,.lso-gf-form-card{padding:20px}}