Job Summary

LSO Legal is looking for enthusiastic Telecallers who can handle inbound and outbound calls, explain our legal services to clients, and coordinate consultation bookings with advocates.

Key Responsibilities

• Handle incoming calls from clients and provide basic information about services.
• Make follow-up calls for pending enquiries and missed leads.
• Explain consultation process, fees, and required documents in simple language.
• Schedule and confirm appointments with panel advocates.
• Maintain call logs, follow-up status, and feedback in the system.
• Assist in WhatsApp / SMS communication where needed.

Required Skills & Qualifications

• 12th pass / Graduate; experience in telecalling or customer care preferred.
• Good communication skills in Hindi; basic English speaking ability.
• Cordial and polite way of talking; patient listening skills.
• Ability to work with monthly targets and follow-up discipline.
• Basic computer knowledge for data entry and CRM usage.

Compensation

Fixed salary as per experience, plus performance-based incentives as per company policy.